Privacy Policy

Data protection

fevitex.com is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this sense, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation to the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:

Data controller:

  • Identity: FEVITEX
  • NIF: FEVITEX
  • Postal Address: Valencia Highway, No. 65 CPOS 46870, Ontinyent, province of Valencia, Spain.
  • Telephone: 962915053
  • Email: administracion@fevitex.com

Purpose

Depending on the form completed by the User in each case, the data may be processed for the following purposes:

  • Registered users: The information you provide in the registration form is used to manage website users. This allows you to access your profile, check your orders, and make purchases without having to re-enter your identification details (name, surname, email address, and phone number) and delivery address. You can change your profile settings at any time.
  • fevitex.com will not accept attempts to register for false information or those that impersonate individuals or companies. Providing false information on the registration form will result in the user's automatic deregistration. fevitex.com reserves the right to verify the information provided by the user by telephone.
  • Newsletter: In cases where you give us your consent as provided for in Article 21 of the Information Society Services Act, we will use your identification and contact information to send you information about website updates, news of interest, as well as promotions and offers for our products and services. The channels we typically use are: email, postal mail, telephone, SMS, and push messages, but only if you give us your consent.
  • ContactThe personal data you provide through the contact form will be processed solely to address your query or request. The information collected is limited to identification and contact information, as well as data related to the nature of the request you submit to us.
  • Complaints form: The personal data you provide us through the form will be processed solely to address your claim.
  • Returns form: The personal data you provide through the form will be processed to evaluate and manage the requested return or exchange and to collect the product, if necessary.
  • Other purposes: The information provided may occasionally be used to:
  • Surveys to improve our services
  • Manage customer requests for information, suggestions, and complaints for handling and resolution.

Legitimation

The legitimate basis for data processing is the User's own consent and acceptance in each of the sections where personal information is collected. The User has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.


In relation to the processing of data for commercial purposes through electronic means, in cases where there is a prior contractual relationship between the parties, the communications relate to products or services related to those previously requested by the interested party, and the User has been given the opportunity to oppose the processing of their data by checking a non-pre-checked box, the basis that legitimizes the processing is based on the provisions of Article 21.2 of Law 34/2002, of July 11, on Information Society Services.

In each commercial communication sent to the interested party, they will be given the opportunity to express their opposition to receiving further communications.

Recipients

We inform the User that the processing of information collected through this website does not involve any international transfer of data.

Regarding the recipients of this information, we inform you that if you make an online purchase that must be delivered to the address you provide, or a return that must be picked up at the address you provide, the package sent will include your full name, delivery address, and telephone number. This last information will be included to allow contact between the shipping company and the recipient to facilitate the delivery process.

Rights

Access, rectification, portability. To exercise these rights, the User can send an email to administracion@fevitex.com or send a letter to the following address: Carretera de Valencia, nº65 CPOS 46870, Ontinyent, Valencia province, Spain, indicating the changes they wish to make.

En los casos en los que considere que durante el tratamiento de datos por parte de FEVITEX se han vulnerado los derechos en materia de protección de datos del interesado, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos. El Usuario puede presentar una reclamación ante la Competent Data Protection Supervisory Authority.


Cookies Policy

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, you accept our use of cookies. However, you have the option to prevent the generation of cookies and delete them by selecting the corresponding option in your browser. If you block the use of cookies in your browser, some services or features of the website may not be available.

What is a cookie?

Cookies are a tool used by web servers to store and retrieve information about their visitors. They are a unique identifier in the form of a text file that is sent to the user's device to record information, thereby improving the quality and security of the website. They have an expiration date after which they cease to be operational.

Usefulness of cookies on my website

We use cookies to facilitate website navigation and to improve the effectiveness and personalization of the services we offer. The cookies used are only associated with an anonymous user and their device; they do not provide references that could allow their personal data to be obtained or infect their device. Cookies implanted on your device cannot be read from other servers.

The information we analyze using cookies includes the Internet Protocol (IP) address used to connect your computer to the Internet, the browser type and version, the operating system and platform used for the connection, and the date and time of said activity.

Cookies used

We use permanent cookies, which are stored on the user's device and allow browsing information to be retrieved on the next visit. They expire after a certain date. These cookies allow us to personalize your visit based on your preferences (such as country and language).

We also use third-party cookies to manage and improve the services we offer. For example, Google Analytics statistical services.

Below we have listed in a schematic form the cookies previously described and used on the website:

  • ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and are specific to the system. They are used to identify a user who has logged in to our website.
  • cookie_products: Identifies the products the user has viewed for the current session in order to offer a better browsing experience.
  • chkCookie: Identifies the acceptance of the use of cookies on the website for this session and thus does not show the notice again.
  • testCookie: Allows us to anonymously determine whether the browser used during this session allows the use of cookies. It is necessary for the browser to allow the use of cookies for the website to function properly; otherwise, some features may not be available.
  • _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is used to count the number of times a user visits the site. They also record the first and last visit to the website. They also calculate the end of a session, the user's origin, and keywords.